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Case Study: Kamado Joe

Photo of a Kamado Joe grill in use.
Photo credit: Kamado Joe Facebook page.

“iCloudAuthority is extremely knowledgeable and bring years of NetSuite experience to any discussion.

Since iCloud Authority began working with Kamado Joe in 2013, they have led us through a number of vitally important NetSuite integrations, resulting in significant improvements in inventory control and shipping -- that means happier customers and an improved bottom line.

We trust our relationship and we look forward to working with iCloudAuthority as we continue to grow.”

Bobby Brennan, President
Kamado Joe

The Client

Kamado Joe manufactures, markets and distributes the iconic red Kamado Joe ceramic cooker around the world, along with a host of top quality grilling accessories and their own massive lump charcoal.

The Challenge

When we first met with Kamado Joe, the business had grown to the point that manual entry of shipping data was no longer feasible. In addition, many established Customers required EDI and a real time shipping solution. Kamado Joe was already using NetSuite, but staff now needed support to deploy processes on a daily basis.

The Solution

Kamado Joe needed a partner to help them fully utilize the functionality provided in NetSuite. iCloudAuthority has provided NetSuite support to Kamado Joe for the past four years. We have also helped to extend NetSuite using custom coded and partner applications including a transfer order reservation System, real time LTL Shipping Rates and EDI integration. Kamado Joe now has customized dashboards and better insight into KPIs for sales and accounting.

The Results

With iCloudAuthority’s guidance and day-to-day support, Kamado Joe has been able to use NetSuite to improve their internal efficiency and scale their business. That has had a direct and significant impact on their bottom line.

About Us

iCloudAuthority helps businesses maximize their investment in using NetSuite as an enterprise solution.

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